Terms and Conditions
1.
Introduction
Welcome
to Ezz Bakery | عز بيكري . These Terms and
Conditions govern your use of our website (https://ezbakery.sa/) and mobile
application ("Ezz Bakery | عز بيكري "). By accessing or using our
services, you agree to be bound by these Terms.
2.
Use of Our Services
• Eligibility:* You
must be at least 18 years old to use our services.
• Account:* You may be
required to create an account to place orders. You are responsible for
maintaining the confidentiality of your account information and for all
activities that occur under your account.
• Order Process:
Orders placed through our website or App are subject to acceptance. We reserve
the right to refuse or cancel any order.
3.
Payment
• Payment Methods: We
accept various payment methods, including credit/debit cards and digital
wallets.
• *Pricing:* All
prices are listed in [SAR] and are subject to change without notice.
• *Refunds:* Refunds
are handled on a case-by-case basis. Please contact our customer service for
assistance.
4.
Delivery
• Delivery Area:* We
deliver within the designated areas mentioned on our website and App.
• Delivery Time:*
Estimated delivery times are provided for convenience and are not guaranteed.
5.
Intellectual Property
All
content on our website and App, including text, graphics, logos, and images, is
the property of Ezz Bakery | عز بيكري and is protected by
copyright and other intellectual property laws.
6.
User Conduct
You
agree not to use our services for any unlawful purpose or in any way that could
harm our business or reputation.
7.
Limitation of Liability
To
the fullest extent permitted by law, Ezz Bakery | عز بيكري shall not be liable
for any indirect, incidental, or consequential damages arising from the use of
our services.
8.
Changes to Terms
We
may update these Terms from time to time. The updated Terms will be posted on
our website and App with the effective dat
Privacy
Policy
1.
Introduction
Ezz Bakery | عز بيكري respects your privacy and is
committed to protecting your personal data. This Privacy Policy explains how we
collect, use, and share information about you when you use our website (https://ezbakery.sa/)
and mobile application ("Ezz Bakery | عز بيكري ").
2.
Information We Collect
• Personal
Information:* When you create an account or place an order, we collect personal
information such as your name, email address, phone number, and payment information.
• Usage Data:* We
collect information about your interactions with our website and App, such as
IP address, browser type, and pages visited.
3.
How We Use Your Information
• To Provide
Services:* We use your personal information to process your orders, deliver
products, and provide customer support.
• To Improve
Services:* We analyze usage data to improve our website and App functionality.
• Marketing:* With
your consent, we may send you promotional emails and offers.
4.
Sharing Your Information
We
do not sell your personal information. We may share your information with
third-party service providers who assist us in operating our business, such as
payment processors and delivery partners.
5.
Data Security
We
implement appropriate technical and organizational measures to protect your
personal data from unauthorized access, use, or disclosure.
6.
Your Rights
You
have the right to access, correct, or delete your personal information. You can
update your account information through our website or App or contact us for
assistance.
7.
Children's Privacy
Our
services are not intended for children under the age of 13. We do not knowingly
collect personal information from children.
8.
How To Delete Your Account In Order?
You
can easily delete your account by accessing the “More” page in your
restaurant/Café Mobile App. then select Your Account and choose the order
“Delete Account”. If you want to retrieve the account again, you can log in
with the same Phone Number as your account again.
9.
Changes to Privacy Policy
We
may update this Privacy Policy from time to time. The updated policy will be
posted on our website and App with the effective date.